{"id":476,"date":"2018-11-05T16:39:05","date_gmt":"2018-11-05T15:39:05","guid":{"rendered":"http:\/\/mycamicia.it\/beta\/?page_id=476"},"modified":"2026-10-21T16:28:19","modified_gmt":"2026-10-21T14:28:19","slug":"privacy","status":"publish","type":"page","link":"https:\/\/mycamicia.it\/en\/privacy\/","title":{"rendered":"Privacy"},"content":{"rendered":"<p>This notice explains which personal data we collect when you visit mycamicia.it, create an account or buy from us, why we do it, who we share it with and what rights you have. It is provided under Articles 13 and 14 of Regulation (EU) 2016\/679 (\u201cGDPR\u201d) and Italian Legislative Decree 196\/2003 (\u201cPrivacy Code\u201d).<\/p>\n<h2 id=\"titolare\">Data controller<\/h2>\n<p>MY STILE Srl<br \/>\nVia di Grotta Perfetta, 643 \u2013 00142 Rome (Italy)<br \/>\nVAT no. 16447151008 \u2013 REA: RM-1657238<br \/>\nEmail: <a href=\"mailto:info@mycamicia.it\">info@mycamicia.it<\/a><\/p>\n<p>If you have any questions about this notice or your data, you can write to us at <a href=\"mailto:info@mycamicia.it\">info@mycamicia.it<\/a>.<\/p>\n<h2 id=\"dati-raccolti\">What data we collect<\/h2>\n<ul>\n<li><b>Data you give us<\/b>: first and last name, email, phone number, shipping and billing addresses, tax code or VAT number (if needed for the invoice), date of birth (if you provide it), account password, messages you send us through the contact form, email or WhatsApp.<\/li>\n<li><b>Measurements and tailoring preferences<\/b>: the body measurements and style choices you enter to have your made-to-measure shirts and other garments made. We use them only to make your orders and to save them in your account.<\/li>\n<li><b>Order data<\/b>: products purchased, amounts, order number, purchase history, any returns, withdrawals and support requests (see the <a href=\"https:\/\/mycamicia.it\/en\/termini-e-condizioni-di-vendita\/\">Terms and conditions<\/a>).<\/li>\n<li><b>Payment data<\/b>: card or account details are entered directly into the payment providers\u2019 systems (Stripe, PayPal). MyCamicia does not see or store your full card number; we only receive the payment outcome and some information identifying the transaction.<\/li>\n<li><b>Browsing data<\/b>: IP address, browser and device type, operating system, language, pages visited, times, referring site, approximate location derived from the IP address, interactions with the pages (clicks, scrolling, mouse movements) and identifiers of cookies and similar tools.<\/li>\n<li><b>Social login data<\/b>: if you sign in with a third-party account (e.g. Google or Facebook), the provider sends us your name, email and, if available, your profile picture.<\/li>\n<\/ul>\n<p>Unless stated otherwise, the data requested in our forms is needed to provide the service: without it we cannot, for example, process an order or answer a request. Optional fields are marked as such.<\/p>\n<h2 id=\"finalita\">Why we process your data and on what legal basis<\/h2>\n<ul>\n<li><b>Managing accounts, orders, payments, shipping, returns, withdrawals and warranties<\/b> \u2013 performance of a contract or of pre-contractual steps you requested (Art. 6(1)(b) GDPR).<\/li>\n<li><b>Answering your requests and providing support<\/b> \u2013 performance of a contract or of pre-contractual steps (Art. 6(1)(b)).<\/li>\n<li><b>Complying with legal obligations<\/b> (tax, accounting, consumer protection) \u2013 legal obligation (Art. 6(1)(c)).<\/li>\n<li><b>\u201cInvite a friend\u201d and loyalty programmes<\/b> \u2013 performance of the contract for the programme you join (Art. 6(1)(b)). If you invite a friend, you give us their email address: make sure they agree; we will only use it to send them the invitation.<\/li>\n<li><b>Site security, fraud and abuse prevention, technical monitoring<\/b> \u2013 the controller\u2019s legitimate interest in protecting the site and its customers (Art. 6(1)(f)).<\/li>\n<li><b>Protecting our rights in case of disputes<\/b> \u2013 legitimate interest (Art. 6(1)(f)).<\/li>\n<li><b>Newsletter and promotional communications<\/b> \u2013 your consent (Art. 6(1)(a)), which you can withdraw at any time via the link in every email or by writing to us.<\/li>\n<li><b>Statistics, analysis of site usage and session recording<\/b> \u2013 your consent given through the cookie banner (Art. 6(1)(a) GDPR and Art. 122 Privacy Code).<\/li>\n<li><b>Advertising, conversion measurement and remarketing<\/b> \u2013 your consent given through the cookie banner (Art. 6(1)(a) GDPR and Art. 122 Privacy Code).<\/li>\n<\/ul>\n<p>We do not take decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.<\/p>\n<h2 id=\"servizi-terzi\">Who we share data with: services and providers<\/h2>\n<p>Data is processed by our authorised staff and by providers acting on our behalf as processors (Art. 28 GDPR) or, in some cases, as independent controllers (e.g. payment providers, advertising platforms, couriers). Below are the services we use, grouped by purpose. Services marked \u201cwith consent\u201d are activated only after you have accepted them in the cookie banner.<\/p>\n<h3>Site operation, hosting and security<\/h3>\n<ul>\n<li><b>WordPress and WooCommerce (self-hosted)<\/b> \u2013 the site and shop software, installed on our servers. Account and order data is stored in our database.<\/li>\n<li><b>DigitalOcean<\/b> (DigitalOcean, LLC \u2013 USA) \u2013 hosting of the servers the site runs on, including the account and order database.<\/li>\n<li><b>Cloudflare<\/b> (Cloudflare, Inc. \u2013 USA) \u2013 content delivery network, traffic optimisation and attack protection. It processes the IP address and technical data of each request.<\/li>\n<li><b>New Relic<\/b> (New Relic, Inc. \u2013 USA, data hosted in the EU) \u2013 monitoring of site performance and errors. It processes usage data and technical browser data.<\/li>\n<li><b>Google Fonts<\/b> (Google Ireland Limited \u2013 Ireland) \u2013 fonts loaded from Google\u2019s servers; Google receives the visitor\u2019s IP address.<\/li>\n<li><b>Google Tag Manager<\/b> (Google Ireland Limited \u2013 Ireland) \u2013 management of the site\u2019s tags. It does not itself set profiling cookies, but it activates the other services listed here according to your choices in the banner.<\/li>\n<li><b>iubenda Privacy Controls and Cookie Solution and Consent Database<\/b> (iubenda S.r.l. \u2013 Italy) \u2013 cookie banner, collection and recording of your consent preferences.<\/li>\n<\/ul>\n<h3>Registration and sign-in<\/h3>\n<ul>\n<li><b>Direct registration<\/b> \u2013 you create a MyCamicia account with your name, email and password.<\/li>\n<li><b>Sign in with Google, Facebook<\/b> (Google Ireland Limited; Meta Platforms Ireland Limited), <b>Apple<\/b> (Apple Distribution International Ltd.), <b>LinkedIn<\/b> (LinkedIn Ireland Unlimited Company), <b>Amazon<\/b> (Amazon Europe Core S.\u00e0 r.l.) \u2013 if you choose to sign in with one of these accounts, the provider sends us the profile data needed to create or recognise your account.<\/li>\n<\/ul>\n<h3>Payments<\/h3>\n<ul>\n<li><b>Stripe<\/b> (Stripe Technology Europe Ltd. \u2013 Ireland) \u2013 card payments, Link (payment details saved by Stripe) and Klarna.<\/li>\n<li><b>Klarna<\/b> (Klarna Bank AB \u2013 Sweden) \u2013 instalment or deferred payment offered through Stripe. Klarna processes your data, including to assess your request, as an independent controller under its own privacy notice.<\/li>\n<li><b>PayPal<\/b> (PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A. \u2013 Luxembourg) \u2013 payments with a PayPal account, card and <b>MyBank<\/b> (online bank transfer from your bank through the MyBank network).<\/li>\n<li><b>Apple Pay<\/b> (Apple Distribution International Ltd. \u2013 Ireland) and <b>Google Pay<\/b> (Google Ireland Limited \u2013 Ireland) \u2013 digital wallets handled through PayPal, if available on your device.<\/li>\n<li><b>Scalapay<\/b> (Scalapay S.r.l. \u2013 Italy) \u2013 the site loads Scalapay\u2019s information widget.<\/li>\n<li><b>Bank transfer<\/b> \u2013 we receive the payer\u2019s details provided by the bank with the transfer.<\/li>\n<\/ul>\n<p>Payment providers process payment data as independent controllers, including for fraud prevention and anti-money-laundering obligations, under their own privacy notices.<\/p>\n<h3>Shipping<\/h3>\n<ul>\n<li><b>FedEx<\/b> (FedEx group) \u2013 receives your name, address, phone number and email to deliver orders and collect returns, and to send you shipping updates.<\/li>\n<\/ul>\n<h3>Contacts, newsletter and email<\/h3>\n<ul>\n<li><b><a href=\"https:\/\/mycamicia.it\/en\/contatti\/\">Contact form<\/a> and email<\/b> \u2013 we use the data you send us to reply.<\/li>\n<li><b>WhatsApp<\/b> (WhatsApp Ireland Limited \u2013 Ireland) \u2013 the WhatsApp button on the site opens a chat only if you click it; from then on WhatsApp\u2019s privacy notice applies.<\/li>\n<li><b>Klaviyo<\/b> (Klaviyo, Inc. \u2013 USA) \u2013 mailing list management, sending newsletters and emails related to browsing and purchases, sign-up forms on the site. It processes email, name, browsing data on the site and purchase history.<\/li>\n<li><b>\u201cInvite a friend\u201d programme<\/b> \u2013 run by the loyalty plugin installed on the site.<\/li>\n<\/ul>\n<h3>Statistics and analytics (with consent)<\/h3>\n<ul>\n<li><b>Google Analytics 4<\/b> (Google Ireland Limited \u2013 Ireland) \u2013 aggregate statistics on site usage and purchases.<\/li>\n<li><b>Microsoft Clarity<\/b> (Microsoft Corporation \u2013 USA) \u2013 heatmaps and recording of browsing sessions (clicks, scrolling, mouse movements). Form fields are masked.<\/li>\n<li><b>PostHog<\/b> (PostHog Inc. \u2013 USA, data hosted in the EU) \u2013 analysis of site usage and recording of browsing sessions.<\/li>\n<li><b>Cloudflare Web Analytics<\/b> (Cloudflare, Inc. \u2013 USA) \u2013 cookieless statistics on visits and performance.<\/li>\n<li><b>WooCommerce Order Attribution<\/b> \u2013 the shop saves the source of your visit (e.g. search engine, campaign) in your browser to attribute orders to the channels they came from. The data stays on our site.<\/li>\n<\/ul>\n<h3>Advertising and remarketing (with consent)<\/h3>\n<ul>\n<li><b>Google Ads \u2013 conversion tracking and remarketing<\/b> (Google Ireland Limited \u2013 Ireland) \u2013 measures the results of our campaigns and shows you ads based on your browsing.<\/li>\n<li><b>Meta \u2013 Meta pixel, conversion tracking and remarketing<\/b> (Meta Platforms Ireland Limited \u2013 Ireland) \u2013 measures conversions from campaigns on Facebook and Instagram and builds audiences to show you ads.<\/li>\n<li><b>TikTok \u2013 conversion tracking and remarketing<\/b> (TikTok Technology Limited \u2013 Ireland) \u2013 measures conversions from campaigns on TikTok and builds audiences.<\/li>\n<li><b>Microsoft Advertising \u2013 Universal Event Tracking<\/b> (Microsoft Ireland Operations Limited \u2013 Ireland) \u2013 measures conversions from campaigns on Bing and builds audiences.<\/li>\n<\/ul>\n<p>For some of these services Meta, Google, TikTok and Microsoft act as joint or independent controllers for their own purposes, under their own privacy notices. You can withdraw your consent at any time from the <a class=\"iubenda-cs-preferences-link\" href=\"#\">cookie preferences<\/a>.<\/p>\n<h2 id=\"trasferimenti\">Transfers of data outside the European Union<\/h2>\n<p>Some providers are based in, or have servers in, the United States or other non-EU countries. In these cases the transfer is based on an adequacy decision of the European Commission, including the EU-U.S. Data Privacy Framework for certified providers, or on the standard contractual clauses approved by the Commission (Art. 46 GDPR). You can ask us for more information by writing to <a href=\"mailto:info@mycamicia.it\">info@mycamicia.it<\/a>.<\/p>\n<h2 id=\"conservazione\">How long we keep data<\/h2>\n<ul>\n<li><b>Account and measurements<\/b>: for as long as the account is active; you can ask us to delete it at any time.<\/li>\n<li><b>Orders, invoices and accounting records<\/b>: 10 years, as required by Italian civil and tax law (Art. 2220 of the Civil Code).<\/li>\n<li><b>Support requests<\/b>: for as long as needed to handle them and, after that, until the applicable warranties expire.<\/li>\n<li><b>Newsletter<\/b>: until you withdraw your consent or unsubscribe.<\/li>\n<li><b>Statistics, analytics and advertising data<\/b>: for the duration stated in the <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/46052244\/cookie-policy\">Cookie Policy<\/a> and in any case no longer than until you withdraw your consent.<\/li>\n<li><b>Technical and security logs<\/b>: for as long as strictly necessary, unless needed to investigate unlawful activity.<\/li>\n<\/ul>\n<p>We may keep data for longer only if the law requires it or if it is needed to defend our rights in court.<\/p>\n<h2 id=\"cookie\">Cookies and tracking tools<\/h2>\n<p>The site uses technical cookies needed for it to work and, only with your consent, cookies and similar tools for statistics, experience and marketing. Details are in the <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/46052244\/cookie-policy\">Cookie Policy<\/a>. You can change your choices at any time from the \u201cCookie preferences\u201d link at the bottom of every page or <a class=\"iubenda-cs-preferences-link\" href=\"#\">here<\/a>.<\/p>\n<h2 id=\"diritti\">Your rights<\/h2>\n<p>At any time, within the limits set by the GDPR, you can:<\/p>\n<ul>\n<li>access your data and receive a copy of it;<\/li>\n<li>ask for it to be corrected or updated;<\/li>\n<li>ask for it to be deleted;<\/li>\n<li>ask for processing to be restricted;<\/li>\n<li>object to processing based on legitimate interest and, always and without giving reasons, to processing for direct marketing;<\/li>\n<li>receive the data you have given us in a structured, machine-readable format, or have it transmitted to another controller (portability);<\/li>\n<li>withdraw any consent you have given, without affecting the lawfulness of processing carried out before the withdrawal;<\/li>\n<li>lodge a complaint with the Italian Data Protection Authority (<a href=\"https:\/\/www.garanteprivacy.it\" target=\"_blank\" rel=\"noopener\">www.garanteprivacy.it<\/a>) or with the supervisory authority of the country where you live or work.<\/li>\n<\/ul>\n<p>To exercise your rights, write to <a href=\"mailto:info@mycamicia.it\">info@mycamicia.it<\/a>. The request is free of charge and we will reply without undue delay and in any case within one month. You can also change much of your data (addresses, measurements, newsletter subscription) directly from <a href=\"https:\/\/mycamicia.it\/en\/my-account\/\">\u201cMy account\u201d<\/a>.<\/p>\n<h2 id=\"minori\">Minors<\/h2>\n<p>The site is not intended for people under 18 and we do not knowingly collect their data. If you believe a minor has given us personal data, write to us and we will delete it.<\/p>\n<h2 id=\"sicurezza\">Security<\/h2>\n<p>We take appropriate technical and organisational measures to protect data against unauthorised access, loss or disclosure: encrypted connection (HTTPS), access restricted to authorised staff, selected providers bound by contract.<\/p>\n<h2 id=\"modifiche\">Changes to this notice<\/h2>\n<p>We may update this notice, for example when we add or remove a service. The current version is always published on this page, with the date of the last update. If there are significant changes affecting processing based on consent, we will ask for your consent again where necessary.<\/p>\n<p><i>Last updated: 21 October 2026<\/i><\/p>","protected":false},"excerpt":{"rendered":"<p>Questa informativa spiega quali dati personali raccogliamo quando visiti mycamicia.it, crei un account o acquisti da noi, perch\u00e9 lo facciamo, con chi li condividiamo e quali diritti hai. \u00c8 resa ai sensi degli artt. 13 e 14 del Regolamento (UE) 2016\/679 (\u201cGDPR\u201d) e del D.Lgs. 196\/2003 (\u201cCodice Privacy\u201d). Titolare del trattamento MY STILE Srl Via<a class=\"excerpt-read-more\" href=\"https:\/\/mycamicia.it\/en\/privacy\/\" title=\"ReadPrivacy\">&#8230; Read more &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-476","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/pages\/476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/comments?post=476"}],"version-history":[{"count":5,"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/pages\/476\/revisions"}],"predecessor-version":[{"id":54411,"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/pages\/476\/revisions\/54411"}],"wp:attachment":[{"href":"https:\/\/mycamicia.it\/en\/wp-json\/wp\/v2\/media?parent=476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}